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An expert interview featuring Forrester: Why moments are the secret to cross-channel success
Creating a consistent and valuable experience for consumers across channels has never been more important for marketers. Disjointed consumer journeys lead to poor customer experiences or even worse, losing customers. Marketers must adopt a marketing strategy designed to connect with each customer in a contextually relevant way at the right moment. Join Cordial and guest speaker Steph Liu, Analyst at Forrester, for a practical, actionable webinar where we’ll discuss:
• The importance of engaging with consumers at the right moment across channels
• The strategy and framework behind creating a valuable cross-channel experience
• How customer-obsessed brands don’t operate in siloed channels
• A practical checklist for adopting a cross-channel strategy

Mar 11, 2021 11:00 AM in Pacific Time (US and Canada)

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